At Marlow Treks, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By shopping with us, you agree to the terms outlined below.
Information We Collect
When you shop on our website, we may collect information such as your name, email address, phone number, shipping address, and payment preference. Since we operate on a cash-on-delivery basis, we do not store credit card or online payment information.
How We Use Your Information
We use the information collected to:
- Process and deliver your orders
- Communicate with you about your purchases
- Improve our website and services
- Provide customer support
- Send you updates, promotions, or offers (if you have opted in)
Sharing of Information
Marlow Treks does not sell, rent, or trade your personal information to third parties. We may share your details only with trusted service providers who assist in delivering your order and operating our website.
Cookies and Tracking Technologies
We may use cookies or similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.
Your Privacy Choices and Opt-Out
You have the right to opt out of receiving promotional emails and marketing messages at any time. To do so, simply click the unsubscribe link in our emails or contact us directly at [email protected] with your request.
Data Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
International Operations
Marlow Treks operates worldwide. By using our website, you acknowledge and agree that your information may be processed and stored in different locations where we or our service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].